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Frequently Asked Questions
Everything you need to know about Platinum.ai and AI Website Profiles.
What is this and do I need it?
How do I know if I need a Platinum.ai AI Website Profile?
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What is an AI Website Profile?
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Does Platinum.ai modify my website in any way?
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What are the risks and downsides?
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I already have an llms.txt file. Why do I need Platinum.ai?
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Pricing
Is this really a one-time fee? Are there hidden subscription costs?
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What if I change my prices or update my services later?
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Do I need a developer to install this?
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Will this break my current website or change how it looks?
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How is the Complete package FAQ different from the FAQ on my website?
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The technical things
What is llms.txt?
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Which AI agents use this standard?
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Do I need technical knowledge to do this?
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How does this differ from traditional SEO?
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How long does it take for AI search engines to recognize my data?
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My website is not in English or it's multilingual. How does that affect my AWP?
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Updates & maintenance
How often should I update my AI Website Profile?
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Will the AI Website Profile be updated automatically?
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How does Platinum.ai keep up with changes in AI search?
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Results, refunds & expectations
Will this guarantee we appear in ChatGPT or Google AI Overviews?
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How is this different from using a free llms.txt template?
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What happens if the file misses some business details?
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Why is the order treated as completed after delivery?
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How do we verify AI tools can read the profile?
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How long before AI tools use it?
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Can we edit the file ourselves later?
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Do you support multi-location or franchise businesses?
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What is Core vs. Complete in one sentence?
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Do you support multilingual websites?
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